Public questions for owners and clients before they start onboarding.
What does Property Egg Rentals actually do for me?
We manage your serviced accommodation or corporate-stay property day to day — bookings, guest messaging, pricing, listings, reviews and supplier coordination — so you can focus on growing your business.
Is this a booking site like Airbnb?
No. Property Egg Rentals is a management company, not a public booking website. Guests still book through platforms such as Airbnb, Booking.com and Vrbo, while we manage the connected accounts and day-to-day operation.
Who is the service designed for?
Property owners, landlords, serviced accommodation operators and authorised rent-to-rent operators who have the legal right to appoint a manager for the property.
What does the management service cost?
Your first managed property is charged at 12% of Gross Reservation Value. Each additional managed property is charged at 10%.
Is there a separate software fee?
Yes. Guesty/PMS costs £15 per active listing per month. Most properties use one active PMS listing, although some properties may require additional listings.
What is the difference between the management fee and the £15 PMS fee?
The 12% or 10% management fee is calculated from the reservation value generated by each managed property. The £15 charge is a fixed monthly software cost for each active listing inside the Guesty/PMS system.
Is there a minimum contract term?
No. There is no fixed minimum term. The agreement begins on the Effective Date and continues until either party ends it under the notice terms.
How much notice do I need to give if I want to leave?
The client may normally end the agreement by giving one month’s written notice.
How much notice does Property Egg give?
Property Egg normally gives two months’ written notice, unless an immediate or shorter termination right applies.
Can Property Egg end the agreement immediately?
Only in specific circumstances, such as serious breach, non-payment, unsafe or unlawful operation, missing authority or insurance, or conduct that creates serious operational or platform risk.
Do you guarantee bookings or income?
No. We use professional pricing, listing and management practices, but occupancy, income, reviews and platform performance cannot be guaranteed.
Do I keep ownership of my Airbnb and Booking.com accounts?
Yes. You remain the account holder and retain your listing history and reviews. Connecting your accounts to Property Egg’s management system does not transfer ownership to us.
Who receives the booking income?
Where practical, booking income is paid directly into your own platform or property account. Property Egg does not routinely hold client money.
Who pays for cleaning, maintenance and utilities?
You remain responsible for funding cleaning, linen, maintenance, repairs, utilities, consumables and other property operating costs. Property Egg coordinates the work and liaises with suppliers.
What proof do I need that I am allowed to operate the property?
You will need reasonable evidence that you own, lease, manage or otherwise have authority to operate the property and appoint Property Egg. The exact evidence depends on your circumstances.
Can rent-to-rent operators use the service?
Yes, provided you have the necessary written authority, permissions and legal right to operate the property for serviced or corporate accommodation.
Does signing up mean I am accepted straight away?
No. Creating an account starts the onboarding process. It does not automatically mean the property has been accepted for management.
Can I review the agreement before signing?
Yes. Once the required onboarding information and checks are complete, a client-specific read-only draft is prepared for review before signing.
Can my solicitor review the agreement?
Yes. You may share the agreed read-only review copy with a solicitor or legal adviser before you sign.
When does management actually begin?
Management begins only after onboarding, document checks, agreement signing and the required operational setup are complete. Creating an account or uploading documents does not activate management.